Corey talks about past practice grievances and how they are often successful in arbitration. He discusses the importance of understanding the concept of past practice and the three elements required to establish a valid past practice: clarity and consistency, longevity and repetition, and acceptability. He also emphasizes the need for good-faith bargaining when management seeks to change a past practice. Corey highlights specific arbitration cases and provides guidance on how to build a case file and navigate these types of grievances.
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