Handbooks and Manuals
Carrier
- 2019-2023 National Agreement
- Joint Contract Administration Manual (JCAM) – 2022
- Handbook M-39 – Management of Delivery Services
- Handbook M-41 – City Delivery Carriers Duties and Responsibilities
- Employee and Labor Relations Manual (ELM) – 2022
- Administrative Support Manual (ASM) – 2023
- Postal Operations Manual (POM) – 2022
- Letter Carrier Resource Guide – 2023
- Standard Training for City Letter Carriers – OJT Training Guide – 2020
- What You Need To Know About EEO (Pub 133) – 2018
- Compensation, Relocation Benefits, and Reinstatement Policies for Career Employees in Transition: Q’s and A’s (Pub 164) – 2008
- How to Avoid Dog Bites (Pub 174) – 2008
- Reasonable Accommodation in the U.S. Postal Service – A Guide for Employees and Applicants (Pub 316) – 2017
- Employee Assistance Program (EAP) Information and Services (Pub 519) – 2011
- For the Record: An Employee’s Guide to The Freedom of Information Act and The Privacy Act of 1974 (Pub 550) – 2019
- Employee’s Guide to Understanding, Preventing, and Reporting Harassment (Pub 553) – 2018
NALC
- NALC Shop Steward’s Guide
- Defenses to Discipline
- Defenses to Discipline – 2014
- 2018 Guide to Route Inspections
- The NALC Guide to Identifying Intentional False Editing of Clock Rings
- NALC’s Guide to the Performance Engagement Tool (PET)
- NALC TIAREAP Slideshow
- Article 15 Dispute Resolution Process
- Observation of Driving Practices – PS-4584
- NALC Activist Archives (Source: nalc.org)
More Handbooks
- Postal Service Policy on Workplace Harassment
- Reasonable Accomodation, an Interactive Process (EL-307) – 2020
- Employment and Placement (EL-312) – 2021
- Injury Compensation (EL-505) – 2015
- Safe Driver Program (EL-804) – 2013
- Guidelines for Area/Local Joint Labor-Management Safety and Health Committees (EL-809) – 2013
- Area/Local Joint Labor-Management Safety and Health Committee Training (EL-809-T) – 2001
- Hazardous Materials and Spill Response (EL-812) – 2017
- Postal Employee’s Guide to Safety (EL-814) – 2020
- Achieving a Violence-Free Workplace Together (Pub 45) – 2009
- Directives and Forms Catalog (Pub 223) – 2024
- Know Your Rights: A Guide for Victims and Witnesses of Crime (Pub 308) – 2016
Management
- Manager’s guide to Understanding, Investigating, and Preventing Harassment (Publication 552) – 2010
- eRMS – Leave Management for Labor Relations Professionals
- Executives’ and Managers’ Safety and Health Program and Compliance Guide (EL-802) – 2009
- Supervisor’s Guide to Handling Grievances (EL-921) – 2015
- Supervisor’s Safety Handbook (EL-801) – 2020
- Glossary of Postal Terms (Publication 32) – 2013
- Management Operating data System (MODS) (M-32) – 2018
- Regional Intelligent Mail Server (RIMS) User Guide
- TACS Reports
- Delivery Operations Information System (DOIS) Training Slideshow
- DOIS Guide – Supporting Documents
- Signature Capture and Electronic Record Management: Manager’s Guide to Standard Operating Procedures (PO-610) – 2014
- Fleet Management (PO-701) – 2008
- Accounting and Reporting Policy (F-1) – 2015
- Travel and Relocation (F-15) – 2015
- Relocation Policy – Bargaining Employees (F-15-C) – 2016
- Payroll Journal Guide (F-16) – 2014
- Time and Attendance (F-21) – 2009
- In-Office Cost System (IOCS) (F-45) – 2020
- Carrier cost Systems (F-55) – 2020
- Field Accounting Procedures (F-101) – 2022
- Supervisor’s Guide to Scheduling and Premium Pay (F-401) – 2000
- Crisis Management Plan for Incidents of Violence in the Workplace (Pub 107) – 1997
- Threat Assessment Team Guide (Pub 108) – 2015
- Manager’s Guide to Reasonable Accommodation (Pub 317) – 2017
- Supervisor’s Guide – Employee Assistance Program (Pub 518) – 2011
- Manager’s Guide to Understanding, Investigating, and Preventing Harassment (Pub 552) – 2018
Management Instructions
- MI EL-430-2017-6 – Back Pay
- MI EL-510-2019-6 – Annual Leave Sharing Program
- MI EL-520-91-2 – FEHB: Temporary Continuation of Coverage
- MI EL-650-2014-2 – Representation of Postal Service Employees in Administrative Proceedings
- MI EL-520-2008-1 – Health Benefits and Life Insurance Coverage During Military Service
- MI EL-670-2019-1 – Best Practices for Supporting Gender Transition in the Workplace
- MI EL-670-2021-4 – Providing Communication Accommodations to Employees and Applicants Who Are Deaf or Hard of Hearing
- MI EL-810-2006-3 – Response to Hazardous Materials Releases
- MI EL-810-2016-1 – Hazard Communication (HazCom) Program
- MI EL-810-2021-5 – Personal Protective Equipment and Respiratory Protection Programs
- MI EL-860-98-2 – Employee Medical Records
- MI EL-860-2022-8 – Fitness-for-Duty Examinations
- MI-FM-640-2014-4 – Government-Issued, Individually Billed Travel Charge Cards
Any content that bears the name or logo of the United States Postal Service or National Association of Letter Carriers is not the intellectual property of From A to Arbitration and is posted for educational purposes only. Any external sources found within this website are not to be construed as the intellectual property of From A to Arbitration. We do not claim ownership of the content on external websites linked here. Sources that link to another website are cited with the creator’s information, when available. All content that is externally linked belongs to their respective owners. We do not take responsibility for the accuracy or availability of the information on these external sites. All information found therein is meant to be used for educational purposes.
Views: 541