In this episode, we sit down with Alan Gegax, from Classes of Mail. The interview discusses the treatment of City Carrier Assistants (CCAs), and the perception of CCA treatment from the East Coast. Gegax argues that CCAs are often mistreated by management and that the union does not do enough to protect them. He also discusses the importance of education and empowerment for CCAs. This comprehensive discussion gives a unique perspective toward perception of the CCA position, the union itself, and handbook provisions that receive little attention.
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