This episode focuses on the challenging topic of dealing with toxic coworkers in the workplace. Corey emphasizes that while addressing such issues is ideally management’s responsibility, shop stewards sometimes need to intervene to protect their “flock.” Corey highlights the Postal Service’s Policy on Workplace Harassment, specifically Publication 552, as a resource for understanding management’s obligations in maintaining a respectful work environment. Practical advice is provided on navigating difficult conversations with both management and the toxic coworker, including the use of written statements from affected employees, invoking relevant policies, and filing grievances when necessary. Ultimately, the episode underscores the challenging balance between protecting individual employees and advocating for the well-being of the entire workforce.