This episode features Mike Caref, Business Agent Region 3. Caref discusses remedies for non-compliance grievances and disciplinary actions for failure to follow instructions, particularly regarding mandatory overtime and NS days. He highlights a recent arbitration win (case #35858) in Chicago which established a $2,500 automatic penalty for future non-compliance with grievance settlements, cease and desist orders, and step B decisions. The episode also details past issues with the postal service not honoring continuation of pay (COP) requests. Caref emphasizes that employees should follow instructions, but not beyond their work hours or when it is unsafe, and that leaving work before completing their shift is not insubordination. The episode concludes with announcements about future guests, including Brian Renfroe, and encouraging listeners to engage through social media.