Handbooks and Manuals
Carrier
- 2019-2023 National Agreement
- Joint Contract Administration Manual (JCAM) – 2022
- Handbook M-39 – Management of Delivery Services
- Handbook M-41 – City Delivery Carriers Duties and Responsibilities
- Employee and Labor Relations Manual (ELM) – 2022
- Administrative Support Manual (ASM) – 2023
- Postal Operations Manual (POM) – 2022
- Letter Carrier Resource Guide – 2023
- Standard Training for City Letter Carriers – OJT Training Guide – 2020
- What You Need To Know About EEO (Pub 133) – 2018
- Compensation, Relocation Benefits, and Reinstatement Policies for Career Employees in Transition: Q’s and A’s (Pub 164) – 2008
- How to Avoid Dog Bites (Pub 174) – 2008
- Reasonable Accommodation in the U.S. Postal Service – A Guide for Employees and Applicants (Pub 316) – 2017
- Employee Assistance Program (EAP) Information and Services (Pub 519) – 2011
- For the Record: An Employee’s Guide to The Freedom of Information Act and The Privacy Act of 1974 (Pub 550) – 2019
- Employee’s Guide to Understanding, Preventing, and Reporting Harassment (Pub 553) – 2018
NALC
- NALC Shop Steward’s Guide
- Defenses to Discipline
- Defenses to Discipline – 2014
- 2018 Guide to Route Inspections
- The NALC Guide to Identifying Intentional False Editing of Clock Rings
- NALC’s Guide to the Performance Engagement Tool (PET)
- NALC TIAREAP Slideshow
- Article 15 Dispute Resolution Process
- Observation of Driving Practices – PS-4584
- NALC Activist Archives (Source: nalc.org)
More Handbooks
- Postal Service Policy on Workplace Harassment
- Reasonable Accomodation, an Interactive Process (EL-307) – 2020
- Employment and Placement (EL-312) – 2021
- Injury Compensation (EL-505) – 2015
- Safe Driver Program (EL-804) – 2013
- Guidelines for Area/Local Joint Labor-Management Safety and Health Committees (EL-809) – 2013
- Area/Local Joint Labor-Management Safety and Health Committee Training (EL-809-T) – 2001
- Hazardous Materials and Spill Response (EL-812) – 2017
- Postal Employee’s Guide to Safety (EL-814) – 2020
- Achieving a Violence-Free Workplace Together (Pub 45) – 2009
- Directives and Forms Catalog (Pub 223) – 2024
- Know Your Rights: A Guide for Victims and Witnesses of Crime (Pub 308) – 2016
- AS-503: Standard Design Criteria – 2010
- RE-5: Building and Site Security Requirements – 2009
Management
- Manager’s guide to Understanding, Investigating, and Preventing Harassment (Publication 552) – 2010
- eRMS – Leave Management for Labor Relations Professionals
- Executives’ and Managers’ Safety and Health Program and Compliance Guide (EL-802) – 2009
- Supervisor’s Guide to Handling Grievances (EL-921) – 2015
- Supervisor’s Safety Handbook (EL-801) – 2020
- Glossary of Postal Terms (Publication 32) – 2013
- Management Operating data System (MODS) (M-32) – 2018
- Regional Intelligent Mail Server (RIMS) User Guide
- TACS Reports
- Delivery Operations Information System (DOIS) Training Slideshow
- DOIS Guide – Supporting Documents
- Signature Capture and Electronic Record Management: Manager’s Guide to Standard Operating Procedures (PO-610) – 2014
- Fleet Management (PO-701) – 2008
- Accounting and Reporting Policy (F-1) – 2015
- Travel and Relocation (F-15) – 2015
- Relocation Policy – Bargaining Employees (F-15-C) – 2016
- Payroll Journal Guide (F-16) – 2014
- Time and Attendance (F-21) – 2009
- In-Office Cost System (IOCS) (F-45) – 2020
- Carrier cost Systems (F-55) – 2020
- Field Accounting Procedures (F-101) – 2022
- Supervisor’s Guide to Scheduling and Premium Pay (F-401) – 2000
- Crisis Management Plan for Incidents of Violence in the Workplace (Pub 107) – 1997
- Threat Assessment Team Guide (Pub 108) – 2015
- Manager’s Guide to Reasonable Accommodation (Pub 317) – 2017
- Supervisor’s Guide – Employee Assistance Program (Pub 518) – 2011
- Manager’s Guide to Understanding, Investigating, and Preventing Harassment (Pub 552) – 2018
Management Instructions
- MI EL-430-2017-6 – Back Pay
- MI EL-510-2019-6 – Annual Leave Sharing Program
- MI EL-520-91-2 – FEHB: Temporary Continuation of Coverage
- MI EL-650-2014-2 – Representation of Postal Service Employees in Administrative Proceedings
- MI EL-520-2008-1 – Health Benefits and Life Insurance Coverage During Military Service
- MI EL-670-2019-1 – Best Practices for Supporting Gender Transition in the Workplace
- MI EL-670-2021-4 – Providing Communication Accommodations to Employees and Applicants Who Are Deaf or Hard of Hearing
- MI EL-810-2006-3 – Response to Hazardous Materials Releases
- MI EL-810-2016-1 – Hazard Communication (HazCom) Program
- MI EL-810-2021-5 – Personal Protective Equipment and Respiratory Protection Programs
- MI EL-860-98-2 – Employee Medical Records
- MI EL-860-2022-8 – Fitness-for-Duty Examinations
- MI-FM-640-2014-4 – Government-Issued, Individually Billed Travel Charge Cards
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